You be a great doctor. Let us handle the repetition.
Cortex Labs builds custom AI receptionists for medical clinics, greeting patients instantly, answering questions, and booking appointments 24/7 so your team can focus on care.
Trusted by leading Sydney surgeons
- Never miss a patient again
- Free your staff from constant phone stress
- Deliver seamless 24/7 patient communication
The world is changing, don't take our word for it...
Jensen Huang
Nvidia CEO
Marc Benioff
Salesforce CEO
You’re not going to lose your job to AI, you’re going to lose your job to someone who uses AI.
Jensen Huang
Nvidia CEO
It’s digital agents and human agents working together as a team. This is about humans and agents working together
Marc Benioff
Salesforce CEO
Your Front Desk Is Drowning in Calls and Missed Patients.
What if your clinic had an extra team member, one that works alongside your staff, never sleeps, and takes care of every patient enquiry instantly?
Right now, your reception team is stretched, juggling phone calls and endless questions. Give every patient the attention they deserve. Reduce frustration and delays for your patients. Never miss an opportunity for your clinic.
The world is changing, your clinic needs an AI receptionist working hand-in-hand with your team, answering questions, booking appointments, and handling routine tasks automatically. Cortex Labs brings the future of patient communication to your clinic, freeing your staff to focus on people, not paperwork.
Sam Walter
Founder of Cortex Labs
I build agentic AI systems that help businesses work smarter. Skilled in LLMs, n8n automations, prompt design, and RAG, keeping pace with a field that evolves daily.
The Future of Patient Reception Is Here
At Cortex Labs, we personally work with every clinic to design a receptionist that feels like part of your team, not a robot on your website. We start by learning how your staff speak, how your patients ask questions, and what makes your practice unique. Then we build your AI receptionist around that voice, using your own phrasing and tone.
Behind the scenes, it’s powered by deep medical triage logic, trained to understand symptoms, direct enquiries, and guide patients to the right next step. It can answer any question, day or night, without losing your personal touch.
Within just a week, your AI receptionist is live and working alongside your team, greeting patients instantly, taking bookings, and freeing your staff from endless admin. It’s not about replacing people. It’s about helping your clinic do more with less effort, and creating a smoother experience for every patient who visits your site.
Why?
Save Hours Every Week
Your AI receptionist takes care of repetitive calls and routine questions, giving your staff more time for patients, not paperwork. Less admin stress means smoother days and happier teams.
Deliver a Better Patient Experience
Patients get instant answers and quick bookings, 24/7. No waiting on hold, no missed calls, just effortless, human-like communication that builds trust from the first message.
Grow Without Growing Your Overheads
As your clinic expands, your AI receptionist scales with you. You’ll handle more enquiries, more bookings, and more patients without hiring extra staff or adding workload.
Here's how it works...
Step 01
Schedule a Meeting
Schedule a meeting that works for you where we plan your AI receptionist’s fully tailored workflow, designed around your clinic’s exact needs.
Step 02
We Do The Work
We use your website, FAQs, and extra clinic info to train your AI receptionist so it sounds genuinely like your team.
Step 03
Enjoy The Outcome
Your AI receptionist goes live on your website, greeting patients 24/7 and giving your staff more time for real patient care.
It handles patient questions exactly how I would, professionally and in my tone.
“The setup was so simple, my AI receptionist fields questions all day and night, and speaks in my voice. It’s amazing how far this technology has come.”
Professor Bill Walter
Orthopaedic Surgeon, Specialist in Hip & Knee Reconstruction
It feels like having another receptionist, one that never takes a day off.
“Sam built an AI assistant for our clinic that has been performing reliably from day one. Patients are engaging with it naturally, and it integrates seamlessly with our website. I’ve been impressed with the quality of the responses and the support throughout the process.”
Dr Craig Taylor
Gastrointestinal, Bariatric & Metabolic Surgeon
What you'll get...
Custom AI Receptionist Built for Your Clinic
We design and train your assistant using your website, tone, and patient flow so it feels truly part of your team.
24/7 Instant Patient Response
Your AI receptionist greets every visitor immediately, answering questions, triaging enquiries, and booking appointments any time of day.
Seamless Integration & Easy Setup
Goes live on your website we provide the code to your web admin. We take away all the tech hassle.
Frequently Asked Questions
How long does it take to get my AI receptionist live?
Your custom AI receptionist can be up and running within 1 to 2 weeks. How long we can get it up and running depends on you and your timeframe.
Will it sound robotic or generic?
Not at all. We train it using your own website, FAQs, and preferred tone so it speaks exactly like your team, clear, warm, and professional.
Does this replace my staff?
This is designed to work alongside your team, handling repetitive enquiries so your staff can focus on patient care and in-person service.
What if I need to update information later?
You will have a choice if you would like to handle the ongoing maintenance yourself, or if you would like us to handle that for you.
Is patient data safe?
Patient data will be handled in accordance to the law, we will discuss this further in the meeting.
What happens if it gives the wrong answer?
Your AI receptionist has built-in guardrails, it never guesses. If unsure, it flags the message for a human follow-up so every patient gets the right response.
